Frequently Asked Questions
Everything you need to know about our sustainable fashion and ordering process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery.
What is your return policy for apparel?
We offer a 30-day return window for all unworn garments with original tags attached. Please note that for hygiene reasons, certain items like intimate apparel are final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting clothes for the best results.
Are your fabrics sustainably sourced?
Yes, Banyan Botanicals is committed to ethical fashion. We primarily use organic cotton, hemp, and recycled fibers, ensuring our production processes minimize environmental impact.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.